FAQs

Orders & Shipping 

Q: How do I place an order?   
A: Browse our products, add your chosen items to the cart, and click on the cart icon to proceed to checkout. Follow the prompts to complete your purchase

Payments & Refunds 

Q: What payment methods do you accept?   
A: We accept credit/debit cards, net banking, UPI, and various digital wallets.

Q: How do I request a refund?    
A: If you’re not satisfied with your purchase, you can request a refund within 30 days of receiving your order. Go to “My Orders,” select the order you want to return, and follow the instructions. 

Q: How long does it take to process a refund?    
A: Refunds are typically processed within 5-7 business days after we receive the returned item.

Product Information 

Q: How can I find more details about a product?     
A: Click on the product image or name to view detailed information, including specifications, reviews, and pricing.

 

Customer Support 

Q: How do I contact customer support?      
A: You can reach our customer support team via email at vomec.co@gmail.com

Technical Issues 

Q: The website is not loading correctly. What should I do?     
A: Try clearing your browser cache and cookies. If the issue persists, contact our technical support team for assistance.

Q: I’m having trouble completing my order. What should I do?     
A: Ensure all required fields are filled out correctly. If the problem continues, contact our customer support for help